Contact

Have a question about an order, a size, or which throw or sheet fits your home? We’re happy to help.

Email

support@cozyspunhome.com

We usually reply within 1–2 business days. Support hours: Monday–Friday, 9:00 AM – 6:00 PM (China Standard Time).

Phone / WhatsApp: +86 136 7110 7207

Before you write

  • Include your order number if you already ordered.
  • For sizing, tell us your mattress size (Twin / Full / Queen / King) or the product page you’re looking at.
  • For wash or fabric questions, name the product title so we can answer specifically.

Where we ship

We currently sell and ship to the United States, Canada, and Australia only.

Orders $100+ ship free; under $100, Standard shipping is a flat $8. See our Shipping policy and Refund policy.

Guides

For wash tips, sizing notes, and fabric comparisons, see our Guides.